Simple Member
Member status applies to a customer with less than 99 points on their card. These are the benefits:
- Free tailoring service on new collections at Sacoor Brothers store.
- Information about collections and products;
- Campaign alerts;
Silver Member
Silver status applies to a customer with between 100 and 999 points on their card. These are the benefits:
- 5% member discount (not cumulative);
- 1-day early access to promotions;
- Free tailoring service on new collections at Sacoor Brothers store.
- Information about collections and products;
- Campaign alerts;
Gold Member
Gold status applies to a customer with between 1000 and 2999 points on their card. These are the benefits:
- 10% member discount (not cumulative);
- Birthday gift (Classic or Sports Shirt);
- 1-day early access to promotions;
- Free tailoring service on new collections at Sacoor Brothers store.
- Information about collections and products;
- Campaign alerts;
Platinum Member
Platinum status applies to a customer with more than 3000 points on their card. These are the benefits:
- 20% member discount (not cumulative);
- Birthday gift (Fact);
- 2-day early access to promotions;
- Free tailoring service on new collections at Sacoor Brothers store.
- Information about collections and products;
- Campaign alerts;
Simple Member
Member status applies to a customer with less than 99 points on their card. These are the benefits:
- Free tailoring service on new collections at Sacoor Brothers store.
- Information about collections and products;
- Campaign alerts;
Silver Member
Silver status applies to a customer with between 100 and 999 points on their card. These are the benefits:
- 5% member discount (not cumulative);
- 1-day early access to promotions;
- Free tailoring service on new collections at Sacoor Brothers store.
- Information about collections and products;
- Campaign alerts;
Gold Member
Gold status applies to a customer with between 1000 and 2999 points on their card. These are the benefits:
- 10% member discount (not cumulative);
- Birthday gift (Classic or Sports Shirt);
- 1-day early access to promotions;
- Free tailoring service on new collections at Sacoor Brothers store.
- Information about collections and products;
- Campaign alerts;
Platinum Member
Platinum status applies to a customer with more than 3000 points on their card. These are the benefits:
- 20% member discount (not cumulative);
- Birthday gift (Fact);
- 2-day early access to promotions;
- Free tailoring service on new collections at Sacoor Brothers store.
- Information about collections and products;
- Campaign alerts;
Frequently Asked Questions (FAQ)
01. The Sacoor Loyalty Program
What is the Sacoor Loyalty Program?
The Sacoor Loyalty Program is the loyalty program of Sacoor Brothers, Sacoor Outlet and Sacoor Blue, launched in 1991.
Being a member means having access to unique benefits at all participating stores around the world.
Whether you are in Lisbon, London or Belgium, you will always be recognized as a Sacoor Member with corresponding benefits. Our loyalty program is free and will make your shopping experience more pleasant.
Being a member allows you to improve your shopping experience, with services that make each visit to our stores more rewarding.
How do I become a Sacoor Loyalty Program member?
To become a member, simply create an account and receive all the benefits of membership, accepting the terms and conditions. Alternatively, any employee in our stores will be available to assist you.
When you join our online program, your account is automatically activated once you complete registration.
Will I receive a card once I become a member?
The Sacoor Loyalty Program is a cardless program. As a member, you can identify yourself at any participating store or by presenting your telephone number and personal identification card (with valid photo) to accumulate Points and use your benefits. Some examples of this type of document include your ID, passport or driving license.
How does the Sacoor Loyalty Program work?
The Sacoor Loyalty Program allows you to accumulate points with any purchase at participating stores. The more Points you accumulate, the greater the benefits you can enjoy. Points in the Sacoor Loyalty Program are valued as follows:
Tier Points that are earned with each purchase and help you reach the next member level to access a wider world of benefits
How do I earn Points?
How to earn points quickly is something that all our Customers are interested in, so any purchase at a participating Sacoor Brothers store entitles them to Points, even in special campaigns.
How can I access my account?
An easy-to-use, personalized account welcomes all members of the Sacoor Loyalty Program upon login. You can access total scores, as well as check recent online transactions and lots of other useful information, all at a glance. Through an alert system you can always stay informed about special offers associated with your Sacoor Loyalty Program status.
02. Earn Points
How can I earn Points?
Every time you buy at Sacoor Brothers you earn Tier Points. Tier Points are used solely to determine your status, from Silver to Gold and Platinum. These types of points cannot be spent.
Your Tier Points are calculated using only the net purchase value, free of related deductions and discounts.
Member 0 - 99
Silver 100 - 999
Gold 1000 - 2999
Platinum ≥ 3000
How many Tier Points do members of the Sacoor Loyalty Program earn?
Sacoor Loyalty Program members earn a number of Tier Points equal to the purchase value, net of all deductions and discounts. This means that if your purchase value indicates 100 currency units you will earn 100 Tier Points.
When are Points credited to my account?
Tier Points are credited to your Sacoor Brothers account immediately after you make a purchase.
Can I decide on which Sacoor Loyalty Program account I earn points?
No. Your account is personal and the Customer must identify themselves in our stores to earn/spend their Points. This is our procedure to ensure that your account is protected and that you can enjoy your benefits safely.
Can I earn Points on any item?
Yes you can. We offer Points on all items, so you can earn Tier Points.
03. Member Levels
What are the membership statutes?
The Sacoor Loyalty Program has three membership statuses. They are Silver, Gold and Platinum. Each new status brings you inviting benefits that improve as you progress through the Sacoor Loyalty Program status. So you can expect to access benefits such as free home delivery of sewing. As soon as you become a member you can start accumulating Points on your purchases with Sacoor Brothers. By accumulating Tier Points you will be able to reach Gold or Platinum status.
How many Tier Points do I need to accumulate to reach each member level?
The number of Tier Points you need to accumulate to reach Gold and Platinum status varies depending on the country where you are registered. You can find this information online.
How many Tier Points do I earn from a purchase?
The amount of Tier Points you earn on a purchase corresponds to the amount you pay for your purchase.
How long are my Tier Points valid for?
Your Tier Points are valid for up to 12 months from the date they are earned. In the same calendar year that your Tier Points expire, they will be removed from your account at the end of the month.
How long is my new membership valid for?
Your Silver, Gold or Platinum status is valid for a maximum period of 12 months from the date you were granted that status until your Sacoor Loyalty Program Level Review Date. However, if at any time during this period you have accumulated enough Tier Points to level up, you will be promoted before the end of this period and assigned a new expiration date.
How long do I keep the benefits of my level?
Sacoor Loyalty Program status benefits are valid for a maximum period of 12 months from the date it was granted until the Review Date.
What are the benefits of each member level?
There are several benefits that you can enjoy in each Sacoor Loyalty Program Status.
• Silver members gain:
- Sacoor Club discount 5% *
- 1 day early access before promotions
- Tailoring Service
• Gold Members gain:
- Sacoor Club discount 10%*
- 2-day early access before promotions
- Birthday gift
- Tailoring Service
• Platinum members gain:
- Sacoor Club discount 20%*
- 2-day early access before promotions
- Birthday gift
- Tailoring Service
Which members of the Sacoor Loyalty Program are eligible to enjoy the program's benefits?
Eligible Sacoor Loyalty Program members must have reached the age of majority in the country where they register for the Sacoor Loyalty Program.
What is the “Sacoor Loyalty Program Discount” benefit and how can I use it?
If you are a Silver, Gold or Platinum member, you can enjoy a corresponding discount:• Sacoor Club Silver member: 5% discount
• Sacoor Club Gold Member: 10% discount
• Sacoor Club Platinum Member: 20% discount
Can the “Sacoor Loyalty Program Discount” benefit be combined with other promotions and discounts?
- Your Sacoor Loyalty Program Discount cannot be combined with other existing offers, promotions or discounts.
What is the “Birthday Offer” benefit and how can I use it?
- Gold Members receive a shirt of their choice
- Platinum Members receive a costume of their choice
04. Details
Can I include my family and friends in my Sacoor Loyalty Program account?
The Sacoor Loyalty Program account is personal. Your family and friends will need to create a new account if they wish to be part of the Sacoor Loyalty Program.
How can I change my personal information in my Sacoor Loyalty Program account?
If you need to change your name, date of birth, residence or any other information, you can do so by logging into your Sacoor Loyalty Program account on the website sacoorbrothers.com.
Is it possible to change the base 'Country' where my Points are valued?
No. You need to make a new registration at sacoorbrothers.com.
Can I have two or more accounts in the Sacoor Loyalty Program?
You can only have one Sacoor Club account.
Can my file be accessed outside of Europe, at Sacoor Brothers stores?
No. To protect your data, only European stores will have access to your customer file.
